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PRIVACY POLICY & TERMS OF SERVICE

Last updated Jan 26th 2026

 


Disclaimer:
Wings Mobile Detailing partners with independently owned franchisees and independent contractors to provide vehicle detailing services. While we maintain high standards and expectations for all service providers operating under our brand, each provider is an independent business and is solely responsible for their actions, workmanship, and conduct.

Wings Mobile Detailing does not assume liability for any loss, damage, or injury, including but not limited to vehicle damage, personal injury, or loss of property, that may result from services provided by a franchisee or independent contractor. Any issues arising from services rendered should be addressed directly with the service provider who performed the work.

By booking a service through Wings Mobile Detailing, clients acknowledge and agree that they are contracting services that may be fulfilled by an independent operator, and release Wings Mobile Detailing from any direct liability related to the performance or outcome of those services.

 

PRIVACY POLICY 

fff This Privacy Policy explains how Wings Mobile Detailing (“Wings,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards your information when you visit our website, use our mobile application, or interact with our services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We collect information only as necessary to operate our mobile detailing services effectively.

a. Personal Information

Information you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Service address

  • Vehicle information (make, model, notes related to service)

  • Payment and billing information

b. Automatically Collected Information

When you use our website or app, we may automatically collect:

  • IP address

  • Device type, operating system, and browser type

  • App usage data and interaction logs

  • Date and time of access

c. Location Information

We may collect approximate location data (such as city or service region) to:

  • Determine service availability

  • Assign service technicians

We do not collect precise GPS location unless you explicitly grant permission.

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2. How We Use Your Information

We use the information we collect to:

  • Schedule, manage, and fulfill detailing services

  • Process payments and invoices

  • Communicate with you regarding appointments, updates, or support

  • Improve our website, app functionality, and service quality

  • Comply with legal and regulatory requirements

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3. Sharing of Information

Wings Mobile Detailing does not sell your personal information.

We may share information only with:

  • Authorized service providers and contractors strictly for service fulfillment

  • Payment processors and technology providers necessary to operate our Services

  • Legal or regulatory authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

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4. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our Services

  • Maintain business records

  • Comply with legal, tax, or regulatory obligations

When information is no longer required, it is securely deleted or anonymized.

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5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

While we take data protection seriously, no system can be guaranteed to be completely secure.

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6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Withdraw consent for data processing

  • Opt out of non-essential communications

You may exercise these rights by contacting us using the details below.

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7. Children’s Privacy

Our Services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will promptly delete it.

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8. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Improve website and app performance

  • Analyze traffic and usage patterns

You may adjust cookie settings through your browser preferences.

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9. Third-Party Services

Our Services may integrate with or link to third-party platforms (such as payment processors or analytics tools).

We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies separately.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page and will take effect immediately upon publication.

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Wings Mobile Detailing SMS Terms & Conditions

By providing your mobile phone number and opting in to receive text messages from Wings Mobile Detailing, you consent to receive SMS and MMS messages from Wings Mobile Detailing.

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Types of Messages

Messages from Wings Mobile Detailing may include:

  • Appointment confirmations and reminders

  • Scheduling and rescheduling communications

  • Service updates and technician arrival notifications

  • Estimates, quotes, invoices, and payment-related notifications

  • Responses to customer inquiries and customer support

  • Follow-up messages regarding services performed

  • Customer feedback and review requests

  • Membership and subscription information

  • Promotional offers, discounts, coupons, and special offers

  • New service announcements

  • Seasonal promotions and other marketing messages

Our SMS program is used for a mixed messaging use case, including customer care, service-related communications, informational notifications, and marketing or promotional communications.

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Message Frequency

Message frequency varies based on your interactions with Wings Mobile Detailing, your scheduled services, and the communications and promotions for which you have opted in.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and wireless plan.

Opting Out

You may opt out of receiving SMS messages from Wings Mobile Detailing at any time by replying STOP to any message.

After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages from that messaging program unless you opt in again.

Help and Support

For assistance, reply HELP to any Wings Mobile Detailing text message or contact Wings Mobile Detailing through our website at https://www.wingsmobiledetailing.com/.

Consent

Consent to receive marketing or promotional text messages is not a condition of purchasing any goods or services from Wings Mobile Detailing.

By opting in, you authorize Wings Mobile Detailing to send recurring informational, customer service, transactional, and promotional text messages to the mobile number you provided.

Privacy

Wings Mobile Detailing respects your privacy. Mobile phone numbers, SMS consent information, and opt-in data will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Please review our Privacy Policy for additional information regarding how Wings Mobile Detailing collects, uses, and protects personal information.

Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

Changes to These SMS Terms

Wings Mobile Detailing may update these SMS Terms & Conditions from time to time. Any updates will be posted on this publicly accessible page.

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